DreamConnect Defect 004

 

Not found error

Number 004
Title Not found error
Synopsis When a new contact is entered that will not be displayed in the current category, it causes a "Not found" error, and can cause crashes on restarting DreamConnect
Status Fixed
Product DreamConnect for ER5
Version 1.1
Component Engine
Platform Any
OS Version Any
OS Language Any
Reproducible Yes, as in synopsis
Priority High
Severity Critical
Reporter Atkin
To Reproduce

Open any contacts database in DreamConnect. Ensure that the Performance Boost preference is enabled. Set the current category to Personal. Create a new contact with some details (such as a first name of "Test"), and with a category of Work (and only Work). Save the contact.

Try changing the current category to Work. Exit DreamConnect, and restart.

Fix Target v1.2
Fix

Download latest package.

Delete your C:\System\Apps\DreamConnect\DreamConnect.ini file, and install update as per instructions.

Workaround

Either:

1) Always set the current category to Any when creating new contacts.

2) Never create new contacts that do not have the current category set.

or 3) Ensure that Performance Boost is disabled.

If DreamConnect crashes on startup, delete the DreamConnect.ini file, found in C:\System\Apps\DreamConnect and re-enter your Installation Key Details.